All orders are shipped USPS within 3-5 business days, Monday - Friday.
We will accept items for repair (if needed) or exchange within 5 days of receiving your package.
The cost of returning the item to us will be your responsibility.
Therefore, for your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
When sending merchandise, please pack jewelry in protective packaging (bubble wrap) to insure there is no damage to the product during the mailing process.
Returned items should be unused and unworn (if applicable) and must be returned in original packaging with any enclosed documentation.
Please understand that at this time, there is no guarantee with international shipments once it has left the USPS international HUB.
If you choose to pay the additional cost for shipping UPS or FED EX internationally, please message us and we will be happy to assist.
Our goal is 100% happiness with each MOTHERBORED purchase, leaving a smile on everyone's face!
Feel free to contact us with any questions.
Thank you for stopping by!